Terms of Service

Effective Date: May 2, 2026  |  Last Updated: May 2, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), accessible via the website pizzaranchfood.digital (the "Site") and all associated services, platforms, features, content, and functionality offered by Pizza Ranch.

By visiting our website, creating an account, placing an order, subscribing to any service, or otherwise interacting with any feature of our platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you are using the Site on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and in such case, "you" refers to both you and that entity.

These Terms apply to all visitors, users, customers, and any other individuals who access or use the services provided by Pizza Ranch. Your continued use of the Site following any modifications to these Terms constitutes your acceptance of the revised Terms.

You must be at least eighteen (18) years of age to use this Site and enter into a legally binding agreement. By using this Site, you represent and warrant that you meet this minimum age requirement. If you are under the age of 18, you may only use the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

2. Company Information

The services described in these Terms are provided by:

3. Description of Services

Pizza Ranch is a food service company that operates through both physical dining locations and its digital platform at pizzaranchfood.digital. Through the Site, we offer users the ability to access and use the following services (collectively, the "Services"):

• Online Food Ordering: Customers may browse our menu and place orders for pickup or delivery through the Site. Available menu items, pricing, and availability may vary by location and are subject to change without prior notice.
• Account Registration: Users may create a personal account to manage orders, save preferences, track order history, and receive personalized promotions.
• Loyalty and Rewards Programs: Registered users may be eligible to participate in rewards programs, promotional campaigns, or loyalty point systems, each governed by additional terms disclosed at the time of enrollment.
• Catering Services: We may offer catering services for events, corporate functions, and group orders, subject to separate agreements and availability.
• Informational Content: The Site provides information about our food products, ingredients, nutritional content, locations, business hours, and promotional offers.
• Customer Support: Users may contact Pizza Ranch through the Site for assistance with orders, complaints, feedback, or inquiries.
• Email and SMS Notifications: With consent, we may send users updates regarding their orders, promotions, and news related to Pizza Ranch.

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. Pizza Ranch shall not be held liable for any modification, suspension, or termination of any Service.

4. User Obligations and Prohibited Activities

4.1 User Obligations

By using the Site, you agree to:

• Provide accurate, current, and complete information during account registration and order placement.
• Maintain the confidentiality of your account credentials and notify Pizza Ranch immediately of any unauthorized use of your account.
• Use the Site solely for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations.
• Accept responsibility for all activities conducted through your account.
• Comply with all instructions, guidelines, and policies posted on the Site.
• Ensure that your use of the Site does not infringe upon the rights of any third party.

4.2 Prohibited Activities

You agree that you will NOT engage in any of the following activities:

• Using the Site for any fraudulent, unlawful, harmful, abusive, harassing, defamatory, or otherwise objectionable purpose.
• Impersonating any person or entity, or falsely representing your affiliation with any person or entity.
• Attempting to gain unauthorized access to any portion of the Site, any other account, computer system, or network connected to the Site.
• Reverse engineering, decompiling, disassembling, or attempting to derive the source code of any software used to operate the Site.
• Transmitting any viruses, malware, spyware, or other malicious code through or in connection with the Site.
• Using automated tools, bots, scrapers, or other means to access, scrape, or collect data from the Site without express written permission.
• Interfering with or disrupting the integrity or performance of the Site or any servers and networks connected to it.
• Posting or transmitting any content that is illegal, offensive, discriminatory, sexually explicit, threatening, or that violates any applicable law.
• Using the Site to send unsolicited commercial communications (spam).
• Engaging in price manipulation, placing false or fictitious orders, or otherwise engaging in fraudulent transactions.
• Violating any intellectual property rights belonging to Pizza Ranch or any third party.
• Attempting to manipulate or circumvent our loyalty or rewards programs through fraudulent means.

Violation of any of the above prohibitions may result in the immediate termination of your account, the cancellation of any pending orders, and may expose you to civil and/or criminal liability under applicable law, including but not limited to the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and the Federal Trade Commission Act (15 U.S.C. § 41 et seq.).

5. Account Registration and Security

To access certain features of the Site, such as order history and loyalty rewards, you may be required to register for a user account. When registering, you agree to provide truthful, accurate, and up-to-date information. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password.

You agree to immediately notify Pizza Ranch at [email protected] if you suspect any unauthorized access to your account. Pizza Ranch will not be liable for any loss or damage arising from your failure to safeguard your account credentials.

Pizza Ranch reserves the right to refuse registration, terminate accounts, or remove content at its sole discretion, without notice or liability, particularly in cases where it believes a user has violated these Terms.

6. Intellectual Property Rights

All content, materials, and features available on the Site — including but not limited to text, graphics, logos, trademarks, service marks, trade dress, images, photographs, audio clips, video clips, data compilations, software, and the overall design and layout of the Site — are the exclusive property of Pizza Ranch or its licensors and are protected by applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and applicable state laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your personal, non-commercial use in connection with the Services offered. This license does not include the right to:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or its content;
• Modify, create derivative works from, distribute, or publicly display any content from the Site without the express written consent of Pizza Ranch;
• Use any data mining, robots, or similar data gathering or extraction tools in connection with the Site;
• Use the Pizza Ranch name, logo, or any brand elements in any manner that could cause confusion or imply endorsement without explicit permission.

Any use of the Site or its content beyond the scope of this limited license is strictly prohibited and may constitute copyright infringement, trademark infringement, or other violations of law. Pizza Ranch reserves all rights not expressly granted in these Terms.

If you believe that any content on the Site infringes upon your intellectual property rights, please contact us at [email protected] with a detailed description of the alleged infringement in accordance with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

7. Payment Terms

7.1 Pricing and Payment

All prices listed on the Site are displayed in United States Dollars (USD) and are subject to change without prior notice. Applicable sales taxes, delivery fees, and service charges will be added to your order total at checkout. Pizza Ranch makes every effort to ensure that prices are accurate; however, errors may occur. In the event of a pricing error, we reserve the right to cancel or modify your order and notify you of the discrepancy.

7.2 Accepted Payment Methods

Pizza Ranch accepts various payment methods, including major credit and debit cards, digital wallets, and other payment options as displayed on the Site. By submitting payment information, you represent and warrant that you are authorized to use the payment method provided and that the information is accurate and complete.

7.3 Order Confirmation

An order confirmation email does not constitute acceptance of your order. Orders are only confirmed and processed once payment is successfully authorized. Pizza Ranch reserves the right to decline or cancel any order at its sole discretion, including cases involving suspected fraud, unavailability of items, or errors in pricing.

7.4 Refunds and Cancellations

Refund and cancellation policies may vary depending on the nature of the order. Once a food order has been prepared or is in transit, it may not be eligible for cancellation or refund. For issues related to incorrect, missing, or unsatisfactory orders, please contact us at [email protected] within 24 hours of receiving your order. All refund requests are reviewed on a case-by-case basis.

8. Disclaimers and "As-Is" Basis

9. Limitation of Liability

10. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch, its parent company, subsidiaries, affiliates, officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Site or Services in a manner not expressly authorized by these Terms;
• Any content or information you submit, post, or transmit through the Site;
• Your violation of any rights of a third party, including but not limited to intellectual property rights, privacy rights, or publicity rights;
• Your violation of any applicable federal, state, or local law, regulation, or ordinance;
• Any misrepresentation made by you in connection with your use of the Site or Services.

Pizza Ranch reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate fully with Pizza Ranch's defense of such claim. You may not settle any claim that imposes any obligation or liability on Pizza Ranch without Pizza Ranch's prior written consent.

11. Third-Party Links and Services

The Site may contain links to third-party websites, applications, or services that are not owned or controlled by Pizza Ranch. These links are provided solely for your convenience and do not constitute an endorsement, approval, or sponsorship by Pizza Ranch of those third-party entities or their content, products, or services.

Pizza Ranch has no control over, and assumes no responsibility for, the content, privacy policies, terms, or practices of any third-party websites or services. We strongly encourage you to review the privacy policies and terms of service of any third-party sites you visit. Your interactions with third-party websites and services are governed solely by the terms and policies of those third parties.

12. Privacy and Data Protection

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, share, and protect your personal information in compliance with applicable United States privacy laws, including:

• The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), where applicable to California residents;
• The Federal Trade Commission Act (FTC Act), 15 U.S.C. § 41 et seq., governing unfair or deceptive practices;
• The Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq.;
• All other applicable federal and state privacy laws and regulations.

By using the Site, you consent to the collection and use of your personal information as described in our Privacy Policy. If you do not agree with our Privacy Policy, please discontinue use of the Site immediately.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Site, or the Services provided by Pizza Ranch shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pizza Ranch is registered and primarily operates, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the federal or state courts of competent jurisdiction located within the United States, and you hereby consent to the personal jurisdiction of such courts. You waive any objection to the laying of venue of any such action in such courts and waive any claim that any such action brought in such courts has been brought in an inconvenient forum.

Nothing in this section shall prevent Pizza Ranch from seeking injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of its intellectual property rights or other proprietary rights.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal legal action, you agree to contact Pizza Ranch at [email protected] and provide a written description of the dispute, your name, contact information, and the resolution you seek. Pizza Ranch will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. Both parties agree to engage in good faith efforts to resolve any disputes before proceeding to formal arbitration or litigation.

14.2 Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Site, or the Services shall be resolved through binding arbitration administered by a recognized arbitration organization such as the American Arbitration Association (AAA) in accordance with its then-current Consumer Arbitration Rules. The arbitration shall take place in the United States, and the arbitrator's decision shall be final and binding on both parties.

The arbitrator shall have the authority to award any relief available in a court of law, subject to the limitations of liability set forth in these Terms. Each party shall bear its own costs and fees in connection with the arbitration, unless the arbitrator determines that a party has acted in bad faith, in which case the arbitrator may award attorneys' fees and costs against that party.

14.3 Class Action Waiver

14.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm, and claims related to intellectual property infringement may be pursued in the appropriate federal or state courts without first going through arbitration.

15. Term and Termination

These Terms of Service are effective from the moment you first access or use the Site and shall remain in full force and effect while you continue to use the Site, unless earlier terminated in accordance with this section.

Pizza Ranch reserves the right, in its sole and absolute discretion, to:

• Suspend or terminate your account and access to the Site at any time, with or without cause, and with or without notice;
• Cancel any pending orders associated with a suspended or terminated account;
• Refuse service to any individual or entity for any reason not prohibited by law.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations or liabilities that arose prior to termination.

Upon termination, all rights and licenses granted to you under these Terms shall immediately cease. The following sections of these Terms shall survive any termination: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, Governing Law and Jurisdiction, and any other provisions that by their nature should survive termination.

16. Changes to Terms of Service

Pizza Ranch reserves the right to modify, update, or revise these Terms of Service at any time and at its sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice such as a prominent notice on the Site or via email to registered users.

Your continued use of the Site or Services following the posting of any revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must immediately cease using the Site and, if applicable, delete your account. Pizza Ranch encourages you to review these Terms periodically to stay informed about your rights and obligations.

Material changes to these Terms — including changes affecting your legal rights — will be communicated in advance where required by applicable law.

17. Severability

If any provision or portion of these Terms of Service is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms, which shall remain in full force and effect.

No waiver by Pizza Ranch of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by Pizza Ranch to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any additional terms, guidelines, or policies incorporated herein by reference, constitute the entire agreement between you and Pizza Ranch with respect to your use of the Site and Services. These Terms supersede all prior and contemporaneous negotiations, representations, warranties, agreements, and understandings between you and Pizza Ranch regarding the subject matter hereof, whether oral or written.

No modification of these Terms shall be valid or binding unless made in writing and signed by an authorized representative of Pizza Ranch, except for modifications made by Pizza Ranch in accordance with Section 16 of these Terms.

19. Force Majeure

Pizza Ranch shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond Pizza Ranch's reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, governmental actions, war, terrorism, civil unrest, labor disputes, power outages, internet service interruptions, cyberattacks, or other events of force majeure. In such circumstances, Pizza Ranch's obligations shall be suspended for the duration of the force majeure event, and Pizza Ranch shall use commercially reasonable efforts to resume normal operations as soon as practicable.

20. Electronic Communications and Consent

By using the Site or communicating with Pizza Ranch electronically (including via email, SMS, or through the Site), you consent to receive electronic communications from Pizza Ranch. These communications may include order confirmations, account notifications, promotional offers, and other operational messages. You agree that all agreements, notices, disclosures, and other communications that Pizza Ranch provides electronically satisfy any legal requirement that such communications be in writing.

If you wish to opt out of promotional communications, you may do so by following the unsubscribe instructions included in any promotional email or by contacting us at [email protected]. Note that opting out of promotional communications will not affect your receipt of transactional communications related to your orders or account.

21. Accessibility

Pizza Ranch is committed to making its website accessible to all users, including individuals with disabilities. We strive to comply with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG). If you encounter any accessibility barriers on our Site, please contact us at [email protected] so that we may assist you and work to improve the accessibility of our platform.

22. Contact Information

If you have any questions, concerns, comments, or requests regarding these Terms of Service, your rights under applicable law, or your experience with Pizza Ranch, please do not hesitate to contact us using the information below: